Terms of Service for HunnyDone Home Maintenance Service
Effective Date: 1/25/24
Welcome to HunnyDone!
These Terms of Service ("Terms") govern your use of the HunnyDone Home Maintenance Service (referred to as "HunnyDone", "we", "us", or "our"). By subscribing to and using our service, you agree to these Terms.
1. Payment Terms and Details:
a. Tiered Membership Model: - HunnyDone offers monthly and annual membership levels. Each level provides different benefits and services, which are detailed on our website and in your membership agreement. - Prices for each membership tier are subject to change, but we will provide notice before any changes take effect.
b. Billing and Payment: - Fees are billed at the beginning of each billing cycle. - Automatic renewal occurs unless canceled in accordance with our cancellation policy. - Payments can be made via credit card, debit card, or other methods we may accept.
2. Storing Payments on File:
We securely store payment information on file to facilitate easy renewal and payment for services.
By providing payment information, you authorize us to charge for services and renewals automatically.
3. User Rights and Responsibilities:
Users must provide accurate and complete information for service provision.
Users agree to use our services responsibly and legally.
Users are responsible for maintaining the confidentiality of their account information.
4. Accountability of Online and In-Person Actions and Behavior:
Users must not engage in illegal or objectionable conduct during interactions with contractors or through our platform.
Any behavior found to be harmful or abusive may result in termination of services and legal action.
5. Privacy:
Our Privacy Policy outlines our data handling practices. By agreeing to these Terms, you also agree to the Privacy Policy.
6. Disclaimer of Liability:
HunnyDone is not liable for any indirect, incidental, or consequential damages arising out of or in connection with our services.
This limitation of liability applies to the fullest extent permitted by law.
7. Insurance:
HunnyDone carries liability and workers' compensation insurance.
Our contractors are required to maintain their own insurance coverage.
8. Disclaimer of Warranty:
Our software is provided "As Is."
We do not guarantee specific functionality or features and disclaim any warranty of fitness for a particular purpose.
9. Third-Party Arbitration:
In the event of a dispute, parties agree to resolve the matter through arbitration in the state of Michigan, USA.
Arbitration will be conducted by a neutral third-party arbitrator.
10. Changes to Terms:
We reserve the right to modify these Terms at any time. Changes will become effective immediately upon posting.
Continued use of our service after changes implies acceptance of the new Terms.
Contact Information:
For questions or concerns regarding these Terms, please contact us at:
HunnyDone Home Maintenance Service
[Contact Information]
Acknowledgment:
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
HunnyDone Refund Policy
Effective Date: 01/25/2024
Introduction: This Refund Policy applies to all subscribers of our HunnyDone Membership Services (hereinafter referred to as “the Service”). By subscribing to our Service, you agree to the terms outlined in this policy.
Free Refund Period: Subscribers are entitled to a full refund within 7 days of their initial subscription date. To request a refund, subscribers must contact our customer service team within this 7-day period or use our customer portal. Refunds will be processed to the original method of payment and will be completed within a reasonable timeframe.
Cancellation Policy of Monthly Membership Post 7 Days: If a monthly subscriber chooses to cancel their subscription after the 7-day free refund period, a charge equivalent to 1 months of the subscription fee will be applied. This charge is to cover the costs associated with onboarding and setting up the service for the subscriber.
Annual Membership Cancellation: Subscribers with annual memberships have the right to cancel auto-renewal at any time. If cancelled within 7 days, a full refund will be issued however if cancelled after 7 days the Service will continue through the remainder of the term. However, please note that while the subscription will not auto-renew at the end of the current subscription year, access to the Service will continue until the end of the paid subscription year.
Exceptions: In special circumstances, such as a significant service failure or misrepresentation of services, we may offer a pro-rata refund for the remaining period of subscription. These cases will be reviewed on an individual basis by our customer service team.
Contact Information: For any inquiries or requests related to refunds or cancellations, please contact our customer service team at Refunds@HunnyDone.com.
Changes to the Refund Policy: We reserve the right to modify this Refund Policy. Any changes will be effective immediately upon posting on our website. Subscribers are encouraged to review the policy periodically.
Acknowledgement: By subscribing to our Service, subscribers acknowledge that they have read, understood, and agree to be bound by the terms of this Refund Policy.
Privacy Policy for HunnyDone Home Maintenance Service
Effective Date: 1/25/2024
1. Introduction: This Privacy Policy outlines the data collection, processing, and safeguarding practices of HunnyDone Home Maintenance Service (hereafter referred to as "HunnyDone", "we", "us", or "our"). By using our services, you trust us with your personal information, and we are committed to protecting it and respecting your privacy.
2. Information Collection: In the course of providing home maintenance services, HunnyDone collects significant personal information from our clients. This may include, but is not limited to:
Personal identification details (e.g., name, address, email, phone number)
Property details relevant to the services provided
Payment and billing information
Other information necessary to provide a high-quality service
3. Use of Information: The personal information we collect is primarily used for the following purposes:
To provide, operate, and maintain our services
To communicate with clients and contractors regarding service scheduling, updates, and feedback
To improve the quality of our services
For billing and payment processing
To comply with legal requirements and obligations
4. Protection of Personal Information: HunnyDone commits to making reasonable efforts to safeguard the personal information of our clients. We implement a variety of security measures to ensure the confidentiality and integrity of your information, including:
Secure storage of client data
Restricted access to personal information
Regular review and update of our security practices
5. Non-Distribution of Information: HunnyDone will not sell, distribute, lease, or otherwise use your personal information for purposes outside of the scope of providing our services. Your personal information will be used exclusively for the reasons stated in this policy.
6. Access to Information: Clients have the right to request access to the personal information HunnyDone holds about them. If you wish to access, correct, amend, or delete any personal information we have about you, please contact us using the information provided below.
7. Changes to the Privacy Policy: We reserve the right to modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website. We encourage clients to periodically review this policy to stay informed about how we are protecting their personal information.
8. Contact Us: For any questions or concerns regarding this Privacy Policy or our data protection practices, please contact us at:
HunnyDone Home Maintenance Service
877-HunnyDone
Privacy@HunnyDone.com
Acknowledgment: By using our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.